Stages of patient counselling – Introduction, counselling content, counselling process, and closing the counselling session

Introduction Establishing Rapport: Greet the patient warmly, maintaining eye contact and a friendly demeanor. Use calm and open body language to create a positive atmosphere. Introduce yourself, including your name, role, and purpose of the counseling session. Ensure privacy and confidentiality to make the patient feel comfortable sharing personal information. …

Patient Counseling: Definition and Benefits

Definition of Patient Counseling Patient counselling is a process in which healthcare professionals, such as pharmacists, physicians, nurses, or other members of the healthcare team, engage with patients to provide information, guidance, and support regarding their medical conditions, treatment plans, and overall health. It is a dynamic and interactive communication …

Patient interview techniques

Effective patient interview techniques are crucial for healthcare professionals to gather accurate and relevant information, establish rapport, and provide comprehensive care. The patient interview serves as a foundation for diagnosis, treatment planning, and building a trusting patient-provider relationship. Here are key techniques for conducting successful patient interviews: 1. Introduction and …

Body language: Definition, Types

Body language, also known as non-verbal communication, plays a significant role in conveying messages, emotions, and intentions. It involves the use of facial expressions, gestures, posture, and other physical movements to communicate without words. Understanding and effectively interpreting body language is crucial for building relationships, enhancing communication, and navigating social …

Written communication skills

Written communication skills are fundamental in various aspects of personal and professional life. The ability to convey thoughts, ideas, and information clearly and effectively through written mediums is crucial for successful communication. Here are key elements to consider when developing strong written communication skills: 1. Clarity and Conciseness: Clearly articulate …

Verbal communication skills (one-to-one, over the telephone)

Verbal communication skills play a crucial role in building relationships, conveying information, and fostering understanding. Whether in one-to-one interactions or over the telephone, effective verbal communication is essential. Here are key considerations for honing verbal communication skills in these contexts: One-to-One Verbal Communication: 1. Clarity and Conciseness: Express thoughts and …

Interactions with professionals and patients

Interactions with professionals and patients in a professional setting, such as healthcare, require a nuanced approach to communication. Effective communication is essential for building trust, ensuring clarity, and providing quality care. Here’s a breakdown of key considerations for interactions with both professionals and patients: Interactions with Professionals: 1. Professionalism: Maintain …

Communication Skills: Definition, Types

Communication skills encompass a set of abilities that enable individuals to convey and receive information effectively, fostering understanding and mutual exchange of ideas. These skills are pivotal in personal, professional, and societal contexts, influencing relationships, teamwork, and overall success. Types of Communication Skills 1. Verbal Communication: Oral Communication: The act …

SOURCES OF ERROR IN PRESCRIPTIONS

1. Abbreviation Prescribers often use abbreviated terms in most prescriptions, leading to significant errors during interpretation by pharmacists. For example, ‘SSKI’ abbreviates ‘Saturated Solution of Potassium Iodide.’ It is preferable to avoid these types of misleading abbreviations. 2. Name of the drugs Names of some drugs (especially the brand names) …

HANDLING OF PRESCRIPTION

The pharmacist should adopt the following procedures while handling the prescription for compounding and dispensing: (i) Receiving    (ii) Reading and checking (iii) Collecting and weighing the materials (iv) Compounding, labeling and packaging (i) Receiving • The pharmacist should receive the prescription personally. • While receiving a prescription from a patient, …

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